Privacy Policy for Otterscout.ai

1. Information We Collect

1.1 Account Information:

When you create an account with Otterscout.ai, we collect your email address, username, and password. This information is necessary to provide you with access to our services.

1.2 Project Information:

After account creation, you may create a project within Otterscout.ai. To do so, we collect information about your SaaS product, including but not limited to, product descriptions, target audience details, and relevant tags/keywords.

1.3 Social Media Data:

Otterscout.ai searches Twitter to find potential leads for your SaaS product. We collect and store tweets and user data from Twitter that match the criteria you've provided. We also use the OpenAI API to analyze these tweets for relevance to your product.

1.4 Generated Content:

Based on the tweets found and the information provided, Otterscout.ai uses AI to generate suggested responses. These generated messages are stored and may be used for improving our services.

1.5 Usage Data:

We may collect information about how you interact with our app, including IP address, device information, browser type, pages viewed, and the time and date of your visits.

2. How We Use Your Information

2.1 To Provide and Improve Our Services:

We use the information you provide to search social media, find potential leads, analyze tweet relevance, and generate suggested responses.

2.2 To Communicate with You:

We may use your email address to send you updates, notifications, and information about your projects or account.

2.3 To Improve Our Application:

The information collected may be used to analyze and improve the functionality of Otterscout.ai, including enhancing the AI models and user experience.

2.4 Compliance with Legal Obligations:

We may use or disclose your information to comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

3.1 Third-Party Service Providers:

We may share your information with third-party service providers, such as the OpenAI API, who process data on our behalf. These providers are obligated to maintain the confidentiality and security of the information and are not permitted to use it for any other purpose. We do not sell or share your personal information with third parties for their direct marketing purposes.

3.2 Legal Requirements:

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers:

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Security of Your Information:

We use industry-standard security measures to protect your information, including encryption of data in transit and at rest, regular security audits, and restricted access to your information by authorized personnel only. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update:

You have the right to access and update your account information at any time by logging into your account.

5.2 Delete Your Information:

You can request the deletion of your account and associated information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

5.3 Opt-Out:

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

6. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through our application. The updated policy will be effective as of the date of the update.

7. Contact Us:

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at privacy@otterscout.ai.

8. Governing Law:

This Privacy Policy and any disputes related to it are governed by the laws of the State of New York, without regard to its conflict of law principles. Any legal actions or proceedings arising out of or related to this Privacy Policy will be brought exclusively in the courts located in New York, NY.

9. Indemnification:

You agree to indemnify and hold Otterscout.ai, its affiliates, officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the services or violation of this Privacy Policy.